2021 Consumer Research: How COVID Changed Online Shopping and Brand Trust
April 27, 2021 • Webinar 2pm ET
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Online shopping has become the new normal. But, will the trend continue post-pandemic? According to a 2021 Consumer Research Report by Salsify, a commerce experience management platform, the answer is yes. So, the question is: how can online retailers grab hold of the growing spend?
In this webinar, our panel will take a close look at the driving factors behind consumer behavior and what that means for your business. We’ll cover topics such as:
- Pop off the Page: Three key steps for stopping the scroll and grabbing your shopper’s attention
- Trust Factor: The top three things that build consumer trust when shopping for a product online
- The Bounce-Back: Retail spending rebounded in fall 2020. Here’s how to capture the growing spend, remain competitive, and deliver profit